top of page

Evaluation of the effectiveness of the Wroclaw Technology Park

Konrad Żurawowicz

Max Weber Institute, Poland

ul. Warszawska 20, 58-330 Jedlina-Zdrój

e-mail: k.zurawowicz@imw.edu.pl

ORCID: 0000-0001-9008-0312

Keywords:
effectiveness, organizational effectiveness, technology park.

Abstract

DOI: https://doi.org/10.5281/zenodo.4469882
received:  05.10.2020
corrected:  18.10.2020
accepted: 03.11.2020

Effectiveness is a  complex and multidimensional concept that can be considered in terms of two aspects – organizational and economic. Until now, the research conducted in technology (science) parks has been largely focused on the measurement of economic effectiveness indicators while the organizational effectiveness has been overlooked or not addressed properly. The aim of this paper is the measurement of organizational effectiveness using the satisfaction level of the tenants of Wroclaw Technology Park (WTP). The conclusion from the theoretical analysis and empirical research of this paper’s thesis indicates that client satisfaction is the main factor influencing the position of the WTP and its effective functioning. To characterize the functioning of the WTP, a SWOT analysis was applied as well as economic effectiveness indicators. For the empirical research, a survey was conducted among companies operating in the park. The final conclusions of this paper’s research show that the Wroclaw Technology Park is operating effectively, however, certain changes should be implemented in order to increase its effectiveness further so that it maintains its position in a vastly dynamic environment.

References

  1. FIG Polska. (b.d.). NPS – Wskaźnik nie tylko modny, ale i przydatny! Pobrane 12 października 2020 z https://figpolska.pl/nps-wskaznik- -nie-tylko-modny-ale-i-przydatny/

  2. Begg, D. K. H., Fischer, S. i Dornbusch, R. (2003). Ekonomia. Mikroekonomia (wyd. 3). Warszawa: PWE.

  3. Black, J. (2008). Słownik ekonomii. Warszawa: Wydawnictwo Naukowe PWN.

  4. Campbell, J. P. (1977). On the nature of organizational effectiveness. W: P. S. Goldman i J. M. Pennings (Eds.), New perspectives on organizational effectiveness (s. 36-39). San Francisco: Jossey-Bass.

  5. Dudycz, T. (2005). Wstęp. W: T. Dudycz (red.), Efektywność – rozważania nad istotą i pomiarem. Prace Naukowe Akademii Ekonomicznej we Wrocławiu, nr 1060, s. 11.

  6. Henri, J. F. (2004). Performance measurement and organizational effectiveness: Bridging the gap. Managerial Finance, 30(6), 93-123. DOI:10.1108/03074350410769137

  7. Holstein-Beck, M. (1997). Być albo nie być menadżerem. Warszawa: Infor.

  8. ISO 22400-1:2014 – Automation systems and integration – Key performance indicators (KPIs) for manufacturing operations management – Part 1: Overview, concepts and terminology. Pobrane 17 lutego 2020 z www.iso.org

  9. ISO 22400-2:2014 – Automation systems and integration – Key performance indicators (KPIs) for manufacturing operations management – Part 2: Definitions and descriptions. Pobrane 17 lutego 2020 z www.iso.org

  10. Kozubek, P. R. (2012). Efektywność inwestycji infrastrukturalnych w transporcie kolejowym. Analiza i ocena. Kielce: Wydawnictwo Politechniki Świętokrzyskiej.

  11. Matusiak, K. B. i Bąkowski, A. (2008). Wybrane aspekty funkcjonowania parków technologicznych w Polsce i na świecie. Warszawa: PARP.

  12. McGrath, J. E. (1964). Social Psychology: A brief introduction. New York: Holt, Rinehart & Winston.

  13. Robbins, S. T. (1990). Organization theory. Structure, design and applications. Englewood Cliffs, New Jersey: Prentice Hall.

  14. Samuelson, P. A. i Nordhaus, W. D. (1999). Ekonomia. Warszawa: Wydawnictwo Naukowe PWN.

  15. Benchmarking parków technologicznych w Polsce. Wyniki badań. (2008) Warszawa: PRP. Pobrane 8 marca 2020 z  www.parp.gov.pl/files/74/81/194/1472.pdf

  16. Ziębicki, B. (2013). Efektywność w naukach ekonomicznych. Biuletyn Ekonomii Społecznej, 2, 20-24

bottom of page